Home Interior

This product delivers, exactly as advertised. It is good on floors, powerful on carpets, and is also fairly attractive. Although the toggle on-off switch can get annoying, with that same toggle switch you can “dial up” the suction power of the vacuum, which comes in handy often. Onboard tools are easy to reach and easy to attach. The dirt cup, like I imagined, is messy to use and fills up quickly: I’d advise to empty it when you’re taking out the garbage so that the dust doesn’t float up every time you open up the trash can or throw something away. You can’t beat the lifetime HEPA filter; it even comes with a tiny brush to clean it with. Other vacuums (like the Sanyo dirthunter canister) need to have their filters replaced at $15 a pop. The power cord can be retracted using a pedal with your foot – very convenient. The noise level isn’t too bad – I wouldn’t say it’s the most quiet vacuum but I’m willing to handle a little bit of noise for a little more performance. This vacuum rates better than other canisters on carpets and it’s really true. It weighs comparably to other canisters and is not too heavy for a small person to easily carry and maneuver. I was looking for a vacuum that would perform well at a lower price, and be easy to use and maintain, with not too much strain on the ears. I am surprised and glad to say that this Hoover delivers.
Rating: 4 / 5

I bought this model to replace an eight year old Hoover that had seen better days. My old model was such a great vacuum and I thought this one would be an upgrade.

I have all hardwoods with a few rugs and a canister vacuum is usually best for hard surfaces. This canister is the exception to that rule. There is no separate floor tool so cleaning hardwood and vinyl is through the bulky power nozzle. This nozzle will suck up almost nothing that is on a hard surface with the power nozzle turned off as instructed. If you try to turn the power nozzle on and go over the hard surfaces then it scatters everything around. The only way to use this machine to clean these surfaces is with the 4 inch dusting tool. I gave up after only one room.

This is great on carpets but the dust cup that looks large in the picture, only holds about two cups of dust so I emptied the cup twice cleaning one rug. This machine is going back after only one try. Sorry CONSUMER REPORTS. You were wrong about this one.
Rating: 2 / 5

We purchased a Hoover bagless canister in May 2004. After about 6 months the electrical connection between the hose and wand broke due to a very poor design. We took the vacuum to a local service center on 12/31/04. It’s now March 15th and we still do not have a working vacuum. The local Houston service center failed to return our calls three times despite repeated promises. We were given the same incorrect part TWICE – once from the local center and again shipped from the central Hoover customer support center. We were told that the parts are back ordered from North Korea!

I will say that the central customer support center personnel were helpful and positive, but it’s been almost 3 months and still no resolution.

We are very disappointed in this product and the support and we will not buy Hoover again. The vaccum is poorly designed and if you repeatedly disconnect the hose from the metal wand to use the accessories, the connection will break. Also, the unit is described as having a HEPA filter, but about 25% of the exhaust gas leaks past the filter out the back of the unit!
Rating: 1 / 5